Getting support

Getting in touch
There are three ways to get in touch with the support employees.         1. Creating a ticket To create a ticket, move within this Portal to the Ticket...
Wed, 5 Feb, 2020 at 2:10 PM
Ticket status
After creating a ticket, your agent may assign a status to the ticket. A status is an indication for you to track what is going on with your ticket. You c...
Thu, 13 Feb, 2020 at 8:51 AM
Ticket flow
Dear customer, For the best efficiency of handling your tickets, we made a flow chart. This flow chart indicates the flow we intended with our ticket s...
Thu, 13 Feb, 2020 at 10:29 AM