Ticket status
After creating a ticket, your support agent may assign a status to the ticket. A status is an indication for you to track your ticket. You can view the stat...
Wed, 1 Jun, 2022 at 1:54 PM
Ticket flow
To give you a visual insight on how we handle tickets, we made a flow chart. This flow chart indicates the flow we intended with our ticket system. Che...
Wed, 1 Jun, 2022 at 1:54 PM