Ticket status
After creating a ticket, your agent may assign a statusĀ to the ticket. A status is an indicationĀ for you to track what is going on with your ticket. You c...
Thu, 13 Feb, 2020 at 8:51 AM
Ticket flow
Dear BeeFinity user, To give you a visual insight on how we handle tickets, we made a flow chart. This flow chart indicates the flow we intended with o...
Tue, 28 Jul, 2020 at 3:47 PM